Retail Supervisor – Sour Cherry, Leeds Corn Exchange

Location: Leeds Corn Exchange
Hours: Thursday – Sunday (including weekends) 28.5 Hours
Salary: Competitive, depending on experience

About Sour Cherry

Sour Cherry is an independent jewellery brand specialising in fun, creative and affordable jewellery. We design and create many of our products in-house and pride ourselves on offering excellent customer service in a unique retail environment.

We are looking for a confident and reliable Retail Supervisor to join our Leeds team.

The Role

As Retail Supervisor, you will be responsible for the day-to-day running of our Leeds store, ensuring customers receive an exceptional shopping experience while maintaining high standards throughout the shop.

This role requires someone who can work independently, take initiative, and confidently manage the store during their shift.

Key Responsibilities

• Opening and closing the store

• Providing outstanding customer service

• Driving sales and achieving store targets

• Supervising the day-to-day operation of the shop

• Maintaining high visual merchandising standards

• Managing stock levels and replenishment

• Processing deliveries and stock transfers

• Handling customer enquiries and resolving issues professionally

• Keeping the store clean, organised and inviting

• Supporting workshops and in-store events where required

• Working independently and making decisions when needed

Essential Requirements

• Previous retail supervisory or keyholder experience

• Jewellery retail experience or a strong knowledge and passion for jewellery

• Excellent customer service skills

• Ability to work independently and manage your own workload

• Strong organisational skills and attention to detail

• Confident at operating point-of-sale systems

• Reliable, proactive and self-motivated

• Available to work Thursday–Sunday, including weekends

Desirable Skills

• Experience with visual merchandising

• Experience working within an independent retail business

• Knowledge of handmade, fashion or costume jewellery

• Social media or content creation experience

What We're Looking For

The ideal candidate will be enthusiastic, creative, approachable and genuinely passionate about jewellery and independent retail. You'll be comfortable working alone, taking ownership of the store, and helping create a welcoming and memorable experience for every customer.

If you love jewellery, enjoy connecting with customers and thrive in an independent retail environment, we'd love to hear from you. Please email jobs@sourcherry.co.uk with a cover letter explaining why you would be suitable for the role and your CV showing your experience. Applications close Monday 29th June. Do not email customer service or use social media channels.